Success Stories - TAP Innovations

Teletech Migrates 266 Historical HR Documents

Managing customer service across multiple industries is demanding enough sorting through years of employee tax forms and personnel files shouldn’t add to the workload. For Teletech Corp (DBA Call Experts), 266 historical HR files were stuck in Paychex, slowing compliance checks and creating a M.E.S.S (Manual Efforts & SpreadSheets). The challenge of consolidating years of data into Paycor required a secure, accurate, and efficient solution. TAP Innovations delivered with its proprietary Historical Document Migration Solution™. TAP automated the extraction and migration of W2s, W4s, i9s, personnel files, payroll summaries, and agreements, moving them securely into Paycor. The process eliminated manual handling, reduced risks of error, and freed Teletech’s team to focus on improving customer experiences. “We appreciate the team’s effort and quality of work, along with the regular communication.”

MG Holding Group Integrates Paycor with Toast

Even in the fast-paced world of restaurants and grocery retail, businesses need their internal systems to be just as smooth as their customer service. MG Holding Group, LLC, the parent company of Graziano's, operates 14 restaurant and hospitality locations across Florida and Maryland. With a focus on high-quality dining experiences, the company needed a better way to connect employee data, time tracking, and payroll between their Human Resources (HR) platform and Point-of-Sale (POS) system. TAP Innovations handled that. We delivered a solution that pulled employee and time data from Toast and sent clean, validated payroll files directly into Paycor, automatically. “You guys were fantastic. I would definitely say that you understood everything that we needed and you both seem to just understand the intricacies of it and how to bring it into the real world. So yeah, definitely a 5!” – CFO, MG Holding Group

Quigley Eye Specialists Migrates 10,000 Historical HR Documents

When you’re focused on protecting patients’ vision, you don’t want to lose sight of thousands of critical HR files. That was the challenge for Quigley Eye Specialists as they prepared to move from Paycom to Paycor. With thousands of employee documents at risk, their HR team faced a M.E.S.S (Manual Efforts & SpreadSheets) that could delay operations and threaten compliance. TAP Innovations stepped in with its proprietary and secure Historical Document Migration Solution™, automating the migration of up to 10,000 HR files, including W2s, W4s, I-9s, personnel records, and agreements. By eliminating manual effort and securing sensitive information, TAP gave Quigley’s HR team peace of mind and efficiency. “TAP made the migration process seamless and gave us confidence that every record was transferred safely.” – VP, Human Resources, Quigley Eye Specialists

Wise Sons Deli Migrates 823 Historical HR Documents

Picture this: your team is trying to serve up world-class hospitality while juggling stacks of old HR paperwork. That was the reality for Wise Sons Deli, where employee files piled up across systems and slowed down HR operations. Their staff was stuck in a M.E.S.S (Manual Efforts & SpreadSheets), losing valuable time that could be spent supporting people and business growth. TAP Innovations stepped in with its proprietary and secure Historical Document Migration Solution™, seamlessly transferring employee records from Paycom into Paylocity. With automation, accuracy, and data security baked in, TAP gave Wise Sons a recipe for smoother HR workflows and faster compliance checks. “The project is going smoothly as planned, and I am happy with the development. Fantastic job by TAP! Looking forward to seeing the uploaded documents.” - VP People, Wise Sons Deli

Civitas Senior Living Integrates Greenhouse with Paycor

Picture a company managing over 1000 employees across 25 regions in 6 states. That’s the daily reality for Civitas Senior Living, a leading provider of elderly care services. From Texas to Florida, Civitas delivers compassionate care through dozens of senior living communities, all while navigating the complexities of workforce management. Their applicant tracking system, Greenhouse, and their HR platform, Paycor, were disconnected. That meant new hire data had to be entered manually. In an industry built on personal attention, wasting time on redundant data entry just doesn’t work. Delays in getting staff onboarded slowed down operations and risked disrupting resident care. It’s a challenge any growing healthcare provider can relate to. TAP Innovations solved that. We automated the entire process, pulling new hire information directly from Greenhouse and pushing it into Paycor through a webhook-powered integration. “We needed a solution that kept up with our growth and TAP delivered.” – President, Civitas Senior Living

CookNSolo Restaurants Integrates Toast with Paycor

In the restaurant world, timing and precision matter just as much behind the scenes as they do on the plate. CookNSolo Restaurants operates a portfolio of award winning dining concepts, each with its own staff, schedules, and point of sale activity. With Toast managing in restaurant operations and Paycor handling HR and payroll, keeping employee data aligned across systems became increasingly complex. Manual updates between POS and HR systems slowed processes and introduced unnecessary risk. TAP Innovations partnered with CookNSolo to automate employee and time data movement between Toast and Paycor, giving their operations team a cleaner and more reliable workflow. “The integration removed a lot of manual work and made our payroll process much easier to manage.” - Director of Operations. CookNSolo

The Dinex Group Migrates 45,000 Historical HR Documents

When your brand is built on delivering world-class dining experiences, the last thing you want is to be slowed down by thousands of old HR files. That was the challenge for The Dinex Group, founded by celebrity chef Daniel Boulud, where a back-office M.E.S.S (Manual Efforts & SpreadSheets) threatened to take valuable time away from people operations. Managing sensitive employee documents like W2s, W4s, i9s, personnel files, and agreements across ADP was time-consuming and risky. With restaurants across New York, Florida, and beyond, Dinex needed a secure and automated way to migrate over 45,000 records into Paycor. TAP Innovations stepped in with its proprietary Historical Document Migration Solution™, automating the secure extraction and migration of employee files. This eliminated manual processes, ensured compliance, and protected sensitive information giving Dinex staff peace of mind. “Happy with the communication and providing the update on time.”- RSD, The Dinex Group

Biotechnology Procurement Company Migrates 7,500 Historical HR Documents

What if a company supporting life sciences innovation spent more time chasing HR files than enabling research? That was the challenge for a growing biotechnology procurement and accounts payable services provider. Their back office was buried in a M.E.S.S (Manual Efforts & SpreadSheets) of outdated HR records scattered across multiple systems. From W2s and W4s to I-9s, personnel files, and agreements, every document needed to be secure, accurate, and audit ready. Manual handling across Paycom and UKG slowed productivity and increased compliance risk. TAP Innovations deployed its proprietary Historical Document Migration Solution™, automating the extraction and transfer of approximately 7,500 files. The process ensured security, accuracy, and efficiency, giving the organization confidence that employee data was protected and always accessible. "TAP made this migration seamless, giving our HR team back the time they needed to support our business." - Security & Technology Manager, biotechnology services company

4th Season Consulting Finds Consulting Staffing Solution

When growing consulting firms modernize their payroll systems, one question often rises to the surface: what happens to years of employee records? For 4th Season Consulting, a privately held IT services and consulting firm based in Lewisville, Texas, that concern became a priority during their transition. Founded in 2007, 4th Season Consulting supports clients through business focused technology consulting, with deep expertise in healthcare, cloud optimization, and compliance. With hundreds of sensitive employee documents to manage, including pay history and tax records, their team needed a way to migrate historical files without slowing operations or compromising data security. TAP Innovations delivered a secure solution using its Historical Document Migration Solution™. TAP automated the extraction and migration of employee records directly into Paycor, eliminating manual spreadsheets and ensuring sensitive information remained protected throughout the process. “We finally feel in control of our records again.” - HR & Operations, 4th Season Consulting

Centric3 Finds Consulting Staffing Solution

For technology consulting firms, balancing rapid growth with secure, efficient delivery is essential. Centric3, a Florida based consulting firm focused on digital transformation, cloud services, and cybersecurity, needed flexible staffing support to strengthen vendor management and keep teams agile as client demands increased. Centric3 partnered with TAP through TAP’s Global 'Gig Economy' People Model™, gaining on demand access to vetted professionals who integrated quickly and worked securely alongside internal teams. This flexible approach enabled faster onboarding, smoother collaboration, and the right expertise at the right time to support evolving projects. “TAP’s team fit in quickly, solved critical gaps, and helped us elevate delivery standards across our projects.” - Centric3, Principal

Dorothy Lane Market Migrates 15,987 Historical HR Documents

Imagine running a gourmet grocery chain where every detail matters from fresh produce to signature desserts yet behind the scenes, HR staff are stuck digging through decades of old employee files. That was the challenge for Dorothy Lane Market, a company known for excellence in food and customer service but slowed by a M.E.S.S (Manual Efforts & SpreadSheets) in their HR processes. Managing thousands of sensitive records like W2s, W4s, i9s, personnel files, and agreements created unnecessary risks and consumed staff time that could have been better spent supporting employees. They needed a way to securely move all their legacy documents from ADP into Paycor without manual hassles or compliance risks. TAP Innovations deployed its proprietary Historical Document Migration Solution™, ensuring a secure, automated transfer of 15,987 records. The solution delivered speed, accuracy, and peace of mind by safeguarding employee data throughout the migration process. “Great work! So happy to work with the team and looking forward to working together in the future again.” - Director of Human Resources, Dorothy Lane Market

Unleashed Brands Integrates Paycor with Wisetail

Training thousands of employees across a nationwide franchise network is no easy feat. For Unleashed Brands, the parent company of Snapology and five other youth enrichment brands including Urban Air and The Little Gym, managing learning access for new hires required a better way to connect their HR platform with their Learning Management System (LMS). With more than 2,600 employees and 400 locations, manually transferring employee data to the training platform slowed progress and increased risk. TAP Innovations fixed that by creating an automated solution that extracts employee data from Paycor, formats it for Wisetail, and delivers it to the correct location without manual effort. “The integration works beautifully. Our team can now focus on training instead of managing uploads.” - HR Manager, Unleashed Brands

K&G Petroleum Migrates 18,084 Historical HR Documents

Running more than 70 convenience store and gas station locations is no small feat and neither is managing thousands of employee records across multiple platforms. For K&G Petroleum, a leading 7-Eleven franchisee in Colorado, the challenge came with 18,084 historical HR files stuck in Paycom. Their HR team needed to migrate tax forms, I-9s, personnel records, and agreements into Paycor, but the process was far too large for manual work. The result was a M.E.S.S (Manual Efforts & SpreadSheets), leaving staff buried in inefficient processes and creating compliance risks. They needed a solution that was fast, secure, and accurate. TAP Innovations delivered its proprietary Historical Document Migration Solution™, automating the secure migration of all employee artifacts from Paycom to Paycor. With optimized workflows, TAP eliminated errors, accelerated timelines, and safeguarded sensitive employee data. “We appreciate TAP’s ability to handle such a large migration .” - CFO, K&G Petroleum

Freedman Seating Company Migrates 75,000 Historical HR Documents

Managing thousands of bus and vehicle seats is complex enough imagine also trying to manually move 75,000 employee files. That was the challenge for Freedman Seating Company, a leading manufacturer in the transportation industry. With all of their HR documents stored in Paycom and a move to Paycor underway, their HR team faced a massive M.E.S.S (Manual Efforts & SpreadSheets) that risked compliance delays and endless hours of work. TAP Innovations delivered its secure Historical Document Migration Solution™, automating the transfer of approximately 75,000 documents. From W2s and I-9s to personnel files and agreements, TAP ensured accurate, secure, and efficient migration into Paycor eliminating the need for manual uploads while maintaining compliance. “Happy with everything TAP did for us, Thanks!”- HR Director, Freedman Seating Company

Ace Mart Restaurant Supply Migrates 5,402 Historical HR Documents

Ever wonder what it’s like to manage thousands of HR files while trying to keep a fast-growing business running smoothly? That was the reality for Ace Mart Restaurant Supply, who found themselves buried in more than 5,000 employee records that were locked in outdated systems. With so many sensitive files to maintain, their HR team was caught in a M.E.S.S (Manual Efforts & SpreadSheets), juggling compliance requirements and time-consuming processes. TAP Innovations introduced its proprietary and secure Historical Document Migration Solution™, automating the move of personnel files, tax forms, and agreements from ADP into Paylocity. This smart workflow secured employee information while eliminating manual work. “We finally feel in control of our records again, and our team has gained back valuable time.” – VP of People Strategy, Ace Mart Restaurant Supply

Community Housing Works Migrates 1,878 Historical HR Documents

What if your nonprofit’s mission to support communities was slowed down by scattered HR files? That was the challenge for Community Housing Works, a California-based nonprofit helping families achieve financial stability and better quality of life. Their HR team was bogged down in a M.E.S.S (Manual Efforts & SpreadSheets), trying to manage compliance-critical records across iSolved and Paycor. TAP Innovations provided the solution with its secure Historical Document Migration Solution™. We automated the migration of 1,878 employee files including W2s, W4s, I9s, contracts, and personnel records from iSolved into Paycor. Every document was processed into PDF format, securely transferred, and assigned to the right employee profile. The result? Streamlined workflows, secured compliance, and more time for Community Housing Works to focus on residents instead of records. “TAP Innovations made it easy to migrate our documents into Paycor. The process was exactly what we needed.” - VP of People & Culture, Community Housing Works

Plastic Surgery IT Managed Services

When fast growth meets complex technology needs, clarity becomes critical. Premier Plastic Surgery Partners, a physician owned network launched in 2023, quickly expanded to nine locations and more than 150 employees across California. To support surgeons while preserving practice autonomy, they needed an IT strategy that could scale securely and efficiently. Premier Plastic Surgery Partners partnered with TAP to establish that foundation through TAP’s Premier IT Services. Using a structured evaluation of people, processes, information, and technology, TAP delivered a clear roadmap that included a three year IT vision, a one year tactical plan, and immediate, cost defined recommendations. The result was confidence in their IT direction and a strategy aligned with long term growth. “TAP helped us uncover exactly what we needed to strengthen our IT foundation. Their discovery process gave us clarity and confidence for the road ahead.” - Premier Plastic Surgery Partners, CEO

Education Technology Company Migrates 4,433 Historical HR Documents

What if your HR team could stop chasing scattered files and start focusing on people? That was the challenge for a regional education technology company, where thousands of employee documents were spread across platforms and needed to be consolidated into Paylocity. Their team was tangled in a M.E.S.S (Manual Efforts & SpreadSheets), spending valuable time on tedious file management instead of advancing their mission to innovate digital learning. TAP Innovations deployed its proprietary and secure Historical Document Migration Solution™, automating the migration of 4,433 HR records from Google Drive into Paylocity. By streamlining workflows, TAP delivered a solution that was fast, accurate, and secure, giving HR immediate access to the records they needed. “Had a really good call with the team. They spoke very highly of project management. Thank you for the work you have done.” –Director of Information Security & Compliance, Education Technology Company

Team Car Care (Jiffy Lube) Strengthens Workforce Connectivity with SharePoint

In the fast-paced world of automotive care, efficiency does not just apply to oil changes and vehicle maintenance, it extends to internal operations too. Team Car Care, the largest Jiffy Lube franchisee headquartered in Texas, runs hundreds of service centers that rely on quick access to information and smooth communication. With thousands of employees across locations, keeping staff informed and connected was a constant challenge. That is when TAP Innovations stepped in to reimagine their internal systems. The result was TAP’s Custom App™ leveraging Microsoft SharePoint to deliver a modern, responsive intranet tailored to their unique needs. From mobile access to streamlined dashboards, the transformation gave employees a new level of confidence in their daily operations. “This initiative modernized how our teams connect and collaborate, making information both timely and accessible.” - Team Car Care, Chief Information Officer

ArenaGear Optimizes Warehouse Inventory with Custom App

In sports, timing can make or break performance, and ArenaGear knew this truth firsthand. As a leading provider of sports equipment and innovative timers designed for athletes across track, field, and motorsports, ArenaGear operated with a passion for precision. Based in Texas, they specialized in delivering gear that supported athletes with accuracy and reliability. Yet their systems needed a transformation, and the demand for one streamlined solution became clear. They required TAP’s Custom App™ to unify platforms, reduce duplication, and ensure better management of timing technology. TAP’s partnership created a stable, efficient solution, ensuring that performance and innovation could keep pace with athlete expectations. “Working with TAP Innovations gave us confidence and reliability in our systems, and their app transformed how we managed operations.” - ArenaGear, Owners

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