Success Stories - TAP Innovations

PB&J Restaurants Inc Integrates Paycor with Aloha

Managing payroll, time tracking, and tip reporting across 15 busy restaurant locations is no small task. PB&J Restaurants Inc, known for beloved brands like Burnt End BBQ, Yaya's Euro Bistro, Starbucks, and more, operates across Kansas, Missouri, Florida, and Washington DC. With over 400 employees and multiple brands under one umbrella, they were spending too much time syncing employee data between Paycor, Aloha, and Paradox. This type of juggling act is common in the hospitality industry, where onboarding, pay rates, and tips are always moving. But without reliable system integration, the results are data entry bottlenecks and payroll delays. TAP Innovations cleared the table. We delivered multiple custom-built integrations that sync employee and time data from system to system, helping PB&J Restaurants Inc reduce complexity and refocus on what they do best: delivering unforgettable dining experiences. “We are so happy with the go live! Thanks, TAP.” – COO, PB&J Restaurants Inc

Community Action Integrates Paycor with Paycor

Have you ever seen a growing nonprofit like Community Action, Inc. of Rock and Walworth Counties, serving six Midwest regions across 38 locations, struggle to assign paid time off hours accurately across multiple project codes? Manual data entry left their payroll team battling inefficiencies, higher error rates, and overtime just to complete routine payroll. For a nonprofit, every dollar and every hour count. TAP Innovations stepped in. By building a custom automation that bridges Paycor Time Tracking with Paygrid, TAP dynamically maps hours and distributes time off with real-time accuracy, turning complexity into “click-and-done.” “Appreciate all the efforts from the team and proactive communication.” Director of Finance, Community Action, Inc.

Northgate Holdings Integrates Paycor with Unifocus

In hospitality, great guest experiences begin with well coordinated teams behind the scenes. Northgate Holdings / Northgate Resorts manages a portfolio of resort, campground, and vacation properties across multiple regions. With seasonal staffing, fluctuating demand, and diverse property operations, keeping workforce data aligned between systems became increasingly important. Employee data lived in Paycor while labor planning and workforce management relied on Unifocus, creating manual work to keep systems in sync. TAP Innovations partnered with Northgate Holdings to automate employee data transfers between Paycor and Unifocus, eliminating duplicate entry and improving workforce visibility. “Employee data now syncs automatically, which makes workforce planning much more efficient.” - Director of Human Resources, Northgate Holdings

Mosaic Management Advances with Automated HR Reporting & Analytics

Imagine running multiple senior living communities, each with different staffing needs, shifts, and managers, but no clear way to see if your people are aligned to your budget. For Mosaic Management, a senior care organization with operations across OR, FL, CA, and MA, the struggle with M.E.S.S (Manual Efforts & SpreadSheets) became overwhelming. Leaders needed reliable insights to track staffing hours by building, position, and shift without waiting on outdated reports. The lack of streamlined reporting made decision-making slower and more stressful. TAP’s Reporting & Analytics Solution™ provided a phased and people-focused approach. By automating their reporting and giving managers side-by-side views of worked versus budgeted hours, Mosaic unlocked time savings and visibility across 22 locations. Real-time dashboards replaced spreadsheets, ensuring managers had the data they needed when they needed it. "Though the project was eventually canceled, working with TAP was a great experience. The organization, communication, and level of project management set a standard we wish all vendors followed." – Director of Accounting, Mosaic Management

Slutty Vegan Migrates 9,869 Historical HR Documents

What happens when a fast-growing restaurant chain famous for bold flavors and big crowds suddenly faces a back-office M.E.S.S (Manual Efforts & SpreadSheets)? That was the reality for Slutty Vegan, where HR teams were bogged down by thousands of legacy employee files spread across multiple systems. From W2s and W4s to i9s, personnel files, and agreements, every record had to be secured and accessible. But with information siloed in ADP and Workstream, staff spent too much time on manual work, raising compliance risks and pulling attention away from supporting employees and expansion efforts. TAP Innovations introduced its proprietary Historical Document Migration Solution™, automating the secure extraction and transfer of 9,869 documents into Paycor. The result: a faster, safer, and more accurate process that protected sensitive data while freeing up staff resources. “TAP removed the manual headaches and gave us a smooth process to manage our historical files.” - Principal Consultant, Slutty Vegan

Avellino Consulting Finds Technology Staffing Solution

For consulting firms, speed and adaptability are essential. Avellino Consulting, a Pennsylvania based advisory firm, needed specialized expertise to establish best practices for a client’s JIRA projects without slowing critical initiatives. Avellino partnered with TAP through TAP’s Global 'Gig Economy' People Model™, gaining immediate access to an experienced JIRA administrator on a flexible, time and materials basis. TAP’s people integrated quickly, worked securely, and provided clear daily visibility through updated timesheets, helping Avellino maintain momentum and deliver with confidence. “TAP helped us move faster, with skilled professionals who felt like part of our own team. Their ability to align quickly with our needs was exactly what we required.” - Avellino Consulting, Principal

Edgewood Family Medical Center Advances with Automated HR Reporting & Analytics

Healthcare organizations juggle endless patient needs and compliance requirements, but behind the scenes, reporting challenges can feel like an even bigger headache. Edgewood Family Medical Center, a trusted provider of family medicine in California with six locations and more than 370 employees, knew firsthand the frustrations of navigating M.E.S.S (Manual Efforts & SpreadSheets). Their teams faced time-consuming reporting processes, missing visibility across key data points, and inconsistent outputs that made it difficult to make fast, confident decisions. Information that should have been at their fingertips often required hours of backtracking and manual validation. Through a secure, phased approach, TAP delivered TAP’s Reporting & Analytics Solution™ with real-time dashboards and streamlined reporting workflows. This people-focused solution empowered Edgewood with accurate insights and eliminated their reliance on the M.E.S.S. “You guys are up there, working hard, trying to get everything, you guys have made tremendous progress, you folks have been fantastic.”

Biotechnology Procurement Company Migrates 7,500 Historical HR Documents

What if a company supporting life sciences innovation spent more time chasing HR files than enabling research? That was the challenge for a growing biotechnology procurement and accounts payable services provider. Their back office was buried in a M.E.S.S (Manual Efforts & SpreadSheets) of outdated HR records scattered across multiple systems. From W2s and W4s to I-9s, personnel files, and agreements, every document needed to be secure, accurate, and audit ready. Manual handling across Paycom and UKG slowed productivity and increased compliance risk. TAP Innovations deployed its proprietary Historical Document Migration Solution™, automating the extraction and transfer of approximately 7,500 files. The process ensured security, accuracy, and efficiency, giving the organization confidence that employee data was protected and always accessible. "TAP made this migration seamless, giving our HR team back the time they needed to support our business." - Security & Technology Manager, biotechnology services company

Mambo Restaurants Integrates Paycor with Aloha

Across 18 lively restaurant locations in Texas, Mambo Restaurants brings a vibrant mix of culture and cuisine to the Southwest. But behind the fun, their teams were wrestling with disconnected systems between their HR platform and Point-of-Sale (POS) operations. Juggling updates, payroll adjustments, and time tracking manually was draining valuable time and energy. Disjointed platforms meant staff had to double-enter employee records, cross-check tips manually, and run behind on syncing critical labor data. This is a pain point familiar to any multi-location business managing large hourly workforces. Well, TAP fixed that. By integrating Paycor and Aloha through a full-stack 360 solution, TAP Innovations streamlined Mambo’s HR and Point-of-Sale (POS) processes, cutting down errors and manual effort. “We’re finally able to focus on operations and not data transfers. Big improvement for our team.” – CFO, Mambo Restaurants

Federal Information Systems Migrates 7,500 Historical HR Documents

When you’re in the business of protecting government data, your own HR files can’t afford to be left vulnerable. That was the case for Federal Information Systems, Inc., where legacy HR documents stored in Zenefits created a M.E.S.S (Manual Efforts & SpreadSheets) that slowed operations and added risk. From W2s and W4s to i9s, personnel files, and agreements, the company needed a secure and automated way to transfer sensitive employee records into Paycor. Relying on manual processes wasn’t just time-consuming it also left too much room for human error. TAP Innovations stepped in with its proprietary Historical Document Migration Solution™, automating the secure extraction and migration of an estimated 7,500 files. The solution ensured speed, accuracy, and compliance, while eliminating the manual burden on staff. “TAP gave us confidence that our employee data was protected and moved as effortlessly as possible.”- CEO, Federal Information Systems

Janjer Enterprises Migrates 100,000 Historical HR Documents

Imagine preparing meals for thousands of guests while also trying to manage 100,000 employee documents by hand. For Janjer Enterprises, a foodservice leader behind brands like IHOP, Slapfish, and Popeye’s, the paperwork was piling up faster than the plates in a busy kitchen. Their HR team was overwhelmed by a M.E.S.S (Manual Efforts & SpreadSheets), with critical records such as W2s, W4s, I-9s, confidentiality agreements, and personnel files stuck in Paychex. Transitioning to Paycor meant these documents had to be migrated securely and efficiently without putting compliance or employee privacy at risk. TAP Innovations implemented its secure Historical Document Migration Solution™. Automating the transfer of 100,000 files from Paychex into Paycor employee profiles, TAP delivered speed, accuracy, and peace of mind, allowing HR to focus on supporting employees and fueling growth. “TAP made this migration seamless and stress-free, so we could keep our focus on people and service.”- Director of Human Resources, Janjer Enterprises

Ford Lincoln Queens Migrates 5,472 Historical HR Documents

What do car dealerships and HR files have in common? They both move fast and pile up quickly. For Ford Lincoln Queens, thousands of employee records were stuck in ADP while their team transitioned to Paychex. Without a plan, they faced a M.E.S.S (Manual Efforts & SpreadSheets) that could stall compliance and bury their HR staff in paperwork. TAP Innovations delivered its proprietary and secure Historical Document Migration Solution™, automating the transfer of 5,472 employee documents from ADP to Paychex. By securing W2s, W4s, I-9s, personnel files, and agreements, TAP removed the risk of lost records and saved the HR team from hours of manual work. “TAP made the transition simple and effective, giving us confidence that every document was safe and accessible.” – Member, Ford Lincoln Queens

Hamra Management Advances with Automated HR Reporting & Analytics

Restaurant and hospitality leaders know the frustration of juggling massive operations with outdated reporting. For Hamra Management, a franchise operator with 110 locations, 7000 employees, and brands like Panera Bread, Wendy’s, and Noodles & Company, the reporting burden created a constant M.E.S.S (Manual Efforts & SpreadSheets). Reports were difficult to standardize, time-consuming to produce, and often delayed critical insights. The lack of accessible dashboards meant leadership could not always act on the most accurate or timely data. TAP’s Reporting & Analytics Solution™ brought a secure, phased, people-focused approach to Hamra’s operations. We partnered closely to automate workflows, eliminate redundant manual reporting, and provide leadership with easy-to-access dashboards and real-time insights. The result was clear visibility across brands, locations, and functions. “TAP provided the tools and partnership we needed to simplify our reporting and empower our team with information that makes us stronger every day.” – President & CEO, Hamra Management

Multi Location Veterinary Network Advances with Automated HR Reporting

Managing payroll and workforce data across hundreds of veterinary locations can quickly become overwhelming, especially when reports are not designed for operational clarity. A large multi location veterinary care network with more than 2,000 employees struggled with payroll reporting that failed to meet the needs of local managers and leadership teams. The organization was buried in a M.E.S.S (Manual Efforts & SpreadSheets). Payroll reports were delivered in bulk formats without location level detail, forcing managers to manually search for relevant data. This slowed approvals, delayed decisions, and reduced confidence in reporting accuracy. TAP’s Reporting & Analytics Solution™ transformed payroll visibility. Using a secure and phased approach, TAP automated report distribution by location, introduced clearer report formats, and delivered actionable insights that managers could use immediately. "TAP Innovations took our payroll reporting from frustrating and time consuming to efficient and accurate. Our managers can now act quickly, and the process feels seamless." - Chief People & Culture Officer, veterinary care network

Unleashed Brands Integrates ATS with Paycor

With more than 400 locations and 2,600 employees, Unleashed Brands, the parent company of Urban Air and five other youth enrichment brands including The Little Gym and Snapology, needed a smarter way to connect their Applicant Tracking System with their HR platform, Paycor. Their challenge was unique because one hiring system had to support hundreds of Paycor client IDs across different franchise brands. TAP Innovations built a customized webhook based integration that activates as soon as a candidate is marked “Hired” in the applicant tracking system. That data is automatically mapped to the correct Paycor client ID and sent through the new hire interface to ensure accuracy and scalability. “This solution aligned perfectly with how we manage hiring across multiple brands. It is built to scale with us.” - Senior HR Lead, Unleashed Brands

Viyu Network Solutions Integrates MSP Billing Automation with Custom Systems

Billing delays can drain more than just revenue...they strain teams and stunt growth. For Viyu Network Solutions, a Texas-based provider of IT infrastructure and managed services, billing inefficiencies were slowing down their ability to serve clients and scale operations. As a trusted name in IT support, cybersecurity, and infrastructure management, they needed a solution that could simplify complex quoting and billing workflows. TAP Innovations tackled it. Through a discovery and design engagement, we evaluated their current processes and laid the foundation for automating billing operations using their existing systems. “TAP has been instrumental in transforming the way we manage billing. The automation has allowed us to serve clients faster and focus on growth without getting bogged down by administrative tasks.” – VP of Operations, Viyu Network Solutions

Rochester Friendly Home Migrates 56,741 Historical HR Documents

What happens when a senior living organization that prides itself on compassionate care gets weighed down by tens of thousands of outdated HR files? For Rochester Friendly Home, managing employee records across multiple facilities became a daunting task. Their team faced time-consuming data hunts, compliance risks, and what felt like a never-ending M.E.S.S (Manual Efforts & SpreadSheets). With thousands of W2s, W4s, I-9s, contracts, and personnel files to move from Paylocity to Paycor, the challenge was clear. TAP Innovations deployed its proprietary and secure Historical Document Migration Solution™, automating the migration of 56,741 employee records. The process was completed efficiently, securely, and without disruption to daily HR operations. “Excellent, I am very happy with TAP's progress. The regular updates and communication regarding access, as well as reaching out to me for clarification have been greatly appreciated.” - CIO, Rochester Friendly Home

White Management Corp Migrates 3,509 Historical HR Documents

What if onboarding files could move faster than the lunch rush at your favorite restaurant? For White Management Corp, managing thousands of onboarding and HR documents across brands like Bountiful Bread, Taco Bell, and Dunkin’ meant critical employee files were stuck in a M.E.S.S (Manual Efforts & SpreadSheets). Compliance checks dragged on, and staff time was consumed by repetitive uploads. TAP Innovations introduced its proprietary Historical Document Migration Solution™, securely transferring 3,509 HR records from Efficient Forms to Paycor Perform. Files like W2s, W4s, i9s, and personnel agreements were migrated directly to employee profiles, ensuring accuracy, compliance, and efficiency without lifting a finger manually. “TAP has been easy to work with, smooth in getting through the project, and having our needs laid out.” - CFO, White Management Corp

JR Hobbs Advances with Automated HR Reporting & Analytics

Picture running a busy industrial services company where every hour and mile must be tracked correctly to keep payroll accurate and teams focused on the job. That was the reality for JR Hobbs, a construction and industrial services leader with 190 employees across two Southeast locations. Managing travel time and mileage adjustments had become bogged down in M.E.S.S (Manual Efforts & SpreadSheets), making payroll reporting slow and prone to errors. Teams needed an easier, more reliable way to handle these adjustments. TAP Innovations partnered with JR Hobbs to deliver a secure, phased solution through TAP’s Reporting & Analytics Solution™. By automating payroll adjustments and eliminating manual spreadsheets, TAP gave leaders real-time insights, streamlined operations, and peace of mind around payroll accuracy. “Well organized, thoughtful, and appreciated work so far! TAP helped us gain trust in our data and gave our team valuable time back.” – VP, JR Hobbs

HCM Unlocked Finds HR Staffing Solution

For HCM Unlocked, delivering strong HR consulting services depends on accurate data and reliable reporting. Based in Florida and serving clients across the Southeast, the firm needed specialized analytics expertise to keep pace with a growing portfolio of projects without disrupting client engagements. TAP’s Global 'Gig Economy' People Model™ provided immediate access to professionals skilled in Power BI, Excel automation, and data integration. This flexible, collaborative approach allowed HCM Unlocked to scale analytics capabilities quickly, improve reporting accuracy, and maintain a client first focus. “The TAP team gave us access to skilled resources exactly when we needed them, and their people integrated seamlessly into our projects.” - HCM Unlocked, CEO

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