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HCM Unlocked Drives Financial Process Improvement with TAP Innovations
Solution Description:
When growth outpaces process, it’s time to reimagine the workflow.
HCM Unlocked, a Florida-based human capital management consulting firm, supports hundreds of clients across the Southeast. With 214 employees and a fast-growing managed payroll division, they needed help improving the way internal operations handled scaling, automation, and consistency.
Their team was spending too much time processing payrolls manually, limiting their ability to evolve into data-driven advisors. As client demand rose, so did the need for better structure and sustainable practices.
TAP Innovations partnered with HCM Unlocked to assess, advise, and build a smarter financial process. From job shadowing to future-state planning, TAP created a path for automation and cost-effective growth.
“We now have a clearer strategy and real steps forward. TAP gave us clarity, not just recommendations.”
Watch TAP Innovation Solutions in action!
Challenge:
HCM Unlocked experienced operational strain while trying to manage growing client needs in their payroll division. These are some of the challenges they encountered with their previous workflow:
- Manual payroll tasks slowed down service delivery
- No documented process for scaling with demand
- Team members were stuck in repetitive execution, limiting their strategic value
- Lacked clarity on what tasks could be automated or shifted internationally
Accounts: HCM Unlocked
Website: www.hcmunlocked.com
Number of Locations: 3
Number of Employees: 214
Industries: Human Resource Consulting, Consulting, HR Software Implementation
Solution
Call it a strategic reboot. TAP Innovations stepped in to study the workflow, challenge assumptions, and unlock a better model.
Through process observation and expert consultation, TAP guided HCM Unlocked in shifting from payroll processing to value-added analysis. Together, they identified where automation could replace manual tasks and helped create a model that could scale with ease.
What HCM Unlocked gained:
- Clear visibility into their current payroll process across clients
- Practical recommendations for automation and cost efficiency
- A plan to shift key roles toward data strategy, not just processing
Now, HCM Unlocked operates with the insight and flexibility needed to serve more clients without adding more work.
Click here to learn how TAP empowers companies to scale smarter: TAP Innovations Blog
Digital Tools:
Process Improvement
Integrated Systems
Categories: Process Improvement
Brands: Process Improvement
