The TAP Innovations Approach:

Eliminate Your Manual Efforts and SpreadSheets (MESS)!

THE…Integrated Digital Toolbox delivers amazing web/mobile/social solutions and experiences to help businesses Digitally Transform!

How many spreadsheets do you have?

Assess your MESS with a 2-minute survey and complimentary report!

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TAP…theAppPlace…Your Digital Transformation Solution

…THE Integrated Digital Toolbox

…THE Place for Digital Tool Innovation

…THE Digital Tool Depot

…THE Next Generation Digital Tools

…TAP Into Information, Integrations, & Intelligence

…TAP Into Innovations!

DIGITAL TRANSFORMATION for Your Enterprise with TAP Innovations!

Do you have manual processes in your business workflow that drive you crazy?

Have you created complicated processes with more and more spreadsheets that frustrate you, your staff, vendors, or customers?

Do you have multiple systems that do not talk to one another or do not exactly meet your business needs?

Do these slow you down and limit your market potential?

Would you like better access to your data and to transform this into actionable information for your business?

Do you have solutions in mind that you’ve always dreamed of that would propel your business forward to solve the most common business issues?

Do you want and NEED to Digitally Transform any or every aspect of your business enterprise?

Do you want to eliminate your manual efforts and spreadsheets?

TAP…THE Integrated Digital Toolbox creates amazing solutions:

300+ Physician Healthcare ACO Saves $10M+

100+ Location Healthcare Organization Improves Marketing by 50% to 10k+ Patients

Financial Services Organization Replaces 3 Systems & 20+ Spreadsheets to Scale Business

Large 15k+ Person Organization Improves On/Off-boarding Reducing 100+ Hours a Week

Enterprise Intranet for 10k+ Person Organization Reduced 50+ Spreadsheets and 100+ hours

Automated Satisfaction Survey for 100k+ Patients Reduced 20+ Spreadsheets and Response Rate Up 100%

Call Center Workflow Reduced 3 Minute Inefficient Call Time

Optimize Healthcare, Restaurant, Other Industry Work Schedules

Integrated Suite of IT Team Tools Replaces 3+ Individual Apps

MESS Elimination Method:

We first gather and document details on your painful manual efforts and spreadsheet workflows.
Then, we choose the needed tools from our growing Digital Toolbox to get you 60-70% down the path to a great web, mobile, cloud solution.
Next, we fill in the remaining custom components and integrate the solution with your existing systems if needed.
Then, we deliver the TAP Solution in a matter of weeks without breaking the bank!
Lastly, we stand behind and support all TAP Solutions to ensure your success and then work with you to repeat this process for each of your manual efforts and spreadsheets in all your departments and teams!

Trusted Tools for Solutions that Solve the Top Business and IT Issues:

THE Integrated Digital Toolbox eliminates and replaces Manual Efforts and SpreadSheets (MESS). When these Digital Tools are uniquely combined, TAP Solutions create synergies and optimize processes amongst all stakeholders (staff, leaders, vendors, 3rd parties, and clients) for better performance and business intelligence.

TAP Toolbox/Platform Solves These Common Items for Small and Medium Businesses:

Business Issues:

Improving Workforce Productivity

Attracting & Retaining Customers

Improving Quality of Products & Processes

Improving the Effectiveness of Sales & Marketing

Managing Inventory Effectively

Increasing Profitability

Increase Business Growth

Creating Innovative Products

Managing Uncertainty

Reducing Operational Costs

IT Issues:

Budget Constraints

Maintaining Current IT Infrastructure

Mobility / Security / Enabling Mobile Workforce

Excessive Data Growth

Finding Qualified and Trained People

Implementing / Accelerating Cloud Computing

Regulatory Compliance

Support Digital Marketing

Data Protection / Recovery / Business Continuity

Financial Justification for Continued IT Investment

TAP Digital Tools

C³

Connect & Collaborate with Content

Tap into your documents, content and reports databases through smart searches for real-time information access and updates.

C²P

Connect & Collaborate with People

Engage staff, teams, partners and customers through a multi-channel approach to bridge information sharing and people connectivity.

myBI

My Business Intelligence & Reporting

Our enterprise data across all systems transformed securely into actionable information through reports, dashboards, and indicators.

Admin

People, Data, and Security Information

Master Data Management and Indexing of people and entities across a company’s core business and personnel systems.

iSMS

Sales & Marketing System

Integrated CRM/Sales System, Product & Service Management, and business intelligence visibility allows enterprise access to sales activity tracking and insight into product updates for a higher level of customer collaboration.

TRN

Tasks, Reminders & Notifications

Enterprise integrated task tracking across all TAP apps for all stakeholders with multi-channel communication options and business intelligence visibility

TAP Security Tools

Balance, protect, and provide unified identity management for the TAP Systems, Data, and users with multi-layers of security

TAP Technology Stack

A Microsoft Azure cloud foundation for the TAP Platform

TAP’s Mobile / Web / Social Platform

For all TAP apps provides cutting-edge solutions for business success

TAP Design, Development and Implementation Teams

Behind the tools… these are critical to the success of any TAP solution

TAP Support Team

Provides multi-level service desk support, enhancements, and future releases for all aspects of TAP Solutions.

TAP Integration Fabric

Integrates the TAP Digital Tools and connects and integrates with larger core business systems in amazing ways to create truly dynamic solutions

Digital Strategy / Transformation Platform

Collectively shapes and builds a comprehensive and unified solution for business success.

Robotic Process Automation (RPA)

Automates key steps for medical, financial, or any staff including electronic data capture, entry, querying and reporting.

Case Studies / TAP Solutions

TAP Time and Data Automation

August 12, 2019

TAP Time and Data Automation automates employee overtime calculation and management for a multi-location restaurant business. This Solution streamlines data management and integrates business systems for accurate and timely paychecks.

Banking Process Automation (BPA)

August 12, 2019

A 42-branch banking organization eliminated the need for spreadsheets in their customer onboarding and account management workflows through TAP system integration and Banking Process Automation (BPA) solution. Customer onboarding no longer takes an employee 20 minutes to complete thanks to TAP solutions!

Insurance Verification Process Automation (IVPA)

February 22, 2019

Insurance Verification Process Automation (IVPA) brings significant time and cost savings to manual insurance verification processes by replacing manual and error-prone workflows. With IVPA, a medical practice increases staff productivity and verifies patient insurance faster. Sophisticated integration technology ensures compatibility with electronic medical records, practice management systems and insurance payer websites for accurate verification status, data and reporting.

M&A Growth Exposed SharePoint Data Gaps and Triggered Need for Better Location Management

January 2, 2019

An organization with a wide geographic footprint grows quickly through mergers and acquisitions. The current process to manage data access and flow such as new location IDs, function and people is to use Excel spreadsheets and store information on SharePoint. This process causes version control uncertainty and confusion internally resulting in misidentification of locations, rework and inefficiencies in information gathering.

Robotic Process Automation Solves VoIP System Shortfalls

January 2, 2019

A company with 100 locations and 2,000 people is implementing a VoIP system to centralize phone and telecom services. Unfortunately, the new system setup allows any user to access administrative changes across all sites and locations without the ability to control user access and privileges. If an employee logs into the administration, there are no security limits or controls to prohibit human errors that can impact unwanted changes across all company locations. This customized functionality is on the future product roadmap for the VoIP system provider, however this organization needs immediate user controls to improve workflows.

Tracking Capital Expenditure Requests through Process and Data Automation

January 2, 2019

Finance organization with large capital expenditure requests amongst 100+ sites relied on manual processes, Microsoft Word, and email to request capital purchases. Currently tracking these requests and statuses manually via Word causes delays, ownership confusion and lack of global visibility into expenses as a form is emailed to various team members and departments. Purchases are delayed and requests are unaccounted for due to difficulty tracking the requestor and sender, incorrect updates and too many manual processes and exchanges for accuracy and timely responses.

A Better Way to Manage Insurance Claims and Eliminate Excel Spreadsheets

January 2, 2019

A financial system deployed across a large healthcare organization was not the primary source of recordkeeping amongst finance teams who worked with health insurers to manage claims and payments. Heavy reliance on Excel spreadsheets caused miscommunications, claims rework and often delayed payments with contracted health insurers. In addition to the inefficient claims management processes, global financial metrics were unavailable due to spreadsheet volume, version control and lack of data access.

Onboarding and Offboarding Process Improvement for 5,000 Employees

January 2, 2019

An organization currently relies on fax transmissions to manage employee onboarding and offboarding processes for 5,000 people. The IT department receives a paper fax which initiates the ticketing process to turn off/on employee access as members join and leave the organization. This current method, plagued with manual processes, printed paper and human errors, brings inaccuracies to a critical business component. Along with process and ownership confusion, the current method has been flagged for HIPAA concerns with distributing information and opens the door for potential security breaches like compromised log-ins.

Catalyst Health Network, an Accountable Care Organization (ACO) with 500,000+ patients and 300+ independent primary care physicians

July 6, 2018

Physician referral processes can become cumbersome when organizations rely heavily on spreadsheets for data management. For this ACO, operations were crippled by spreadsheet usage for referrals that were often placed to non-preferred providers or costly service centers. A single application to access MRI and Imaging referral data became necessary so the ACO can organize its preferred provider network across the user enterprise.

Better Call Experiences

July 2, 2018

Contact centers or businesses fielding large call volumes are often the first point of contact that determines a customer’s experience. Call advisors that toggle between screens or lack historical caller information can cause lengthy calls and unnecessary information repetition. TAP Innovations contact center solution integrates with any customer relations database and brings efficiency to call management with process standardization and data sharing automation.

Collaborating with 10,000+ Employees

July 2, 2018

Collaboration amongst a company’s 10,000 employees became difficult, as not all employees had email addresses or access to current contact information. Business practices of communicating company updates through office memos and manual spreadsheet tracking caused confusion and work duplication. An enterprise platform now reaches all employees through a dynamic intranet, bringing trust in data accuracy thanks to HR system integration and higher engagement amongst teams and departments.

In and Out of the System with 80% Turnover

July 2, 2018

Employee turnover often peaked at 80% for a large organization, causing confusion, duplicate work and time-consuming manual ticket management for IT and human resources staff. This company solved their business inefficiencies with process automation and streamlined tracking of employee status through integration between their IT and HR systems.

Company Growth Relied on the Ability to Scale Business Systems Quickly

July 2, 2018

For one financial services organization, company growth relied on the ability to scale business systems quickly to an extended team of advisors. Replacing Excel spreadsheets from current workflows with customized screens is opening data silos and provides a centralized database for cross-country collaboration and real-time information access. Onboarding of new advisors is possible thanks to the business efficiencies gained from the TAP Innovations platform.

Multi-state healthcare organization needed process improvement and automation

July 2, 2018

This large healthcare system had multiple spreadsheets and some paper solutions to track patient referral activity for 100+ healthcare facilities. An enterprise solution now provides visibility into referral trends while enabling better referral placements based on accurate insurance, demographics, and clinical data without the need for spreadsheets and manual processes, and helping reduce unnecessary costs by millions of dollars.

100,000 Patients in 20+ Spreadsheets

July 2, 2018

A simple patient survey tool gave one large physician group valuable insight into patient experiences and improved response to patient feedback by 100%. Immediate escalations based on patient feedback enabled measurable progress on clinical and quality improvements, while data and process automation through EMR system integration proved workflow-friendly for staff.

Channel Partners

Partner with TAP Innovations to complement your product portfolio with data efficiency solutions that are quick to implement and easy to use. Our cloud-based platform closes manual process gaps where big systems can fall short. Contact Us to learn more about our reseller and channel partner opportunities.

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“Can you tell me about your Manual Efforts and SpreadSheets?” This is an eye-opening question that often leads to a lively discussion. What follows is a list of complications from processes or documents or systems that people in an organization rely upon to get through their workday. So often manual efforts and spreadsheets interfere with productivity but exist because they are ingrained in workflows.

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Watch the LinkedIn Live episode here.

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June 20, 2019

theApp Place (TAP) Innovations and South 6 Align Digital Tools and Solutions with IT Staffing and Technology

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theAppPlace (TAP) Innovations Selects Jimmy Curtin to Serve as Vice President of National Accounts

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Connect With Us!

We’re ready to learn more about your your Manual Efforts and SpreadSheets (MESS) and share how our solutions have increased company revenue, removed unnecessary waste in personnel and data resources and connected people for a collaborative enterprise.

About TAP Innovations

theAppPlace (TAP) Innovations delivers cloud-based solutions to eliminate an organization’s Manual Efforts and SpreadSheets (MESS). TAP…THE Integrated Digital Toolbox automates manual processes and greatly reduces spreadsheet sprawl, actions data into information and performs intelligent content organization across people and entity enterprises. A growing set of Digital Tools for CRM, Business Intelligence, Integrations, and more are web and mobile enabled and quick to fill data interoperability gaps with core business systems. TAP Innovations solutions have been implemented to streamline business processes for leading healthcare and financial management organizations as well as internal departments for companies from 50-15,000 employees and users.