Customer Successes
TAP offers amazing integrations, analytics, and custom app solutions and services to transform your business and build your ‘roads to efficiency’. These span HCM systems, Restaurant systems, and Custom Apps. Browse these categories to find the perfect solution for you and your team.
Mambo Restaurants Integrates Paycor with Aloha
Across 18 lively restaurant locations in Texas, Mambo Restaurants brings a vibrant mix of culture and cuisine to the Southwest. But behind the fun, their teams were wrestling with disconnected systems between their HR platform and Point-of-Sale (POS) operations. Juggling updates, payroll adjustments, and time tracking manually was draining valuable time and energy. Disjointed platforms meant staff had to double-enter employee records, cross-check tips manually, and run behind on syncing critical labor data. This is a pain point familiar to any multi-location business managing large hourly workforces. Well, TAP fixed that. By integrating Paycor and Aloha through a full-stack 360 solution, TAP Innovations streamlined Mambo’s HR and Point-of-Sale (POS) processes, cutting down errors and manual effort. “We’re finally able to focus on operations and not data transfers. Big improvement for our team.” – CFO, Mambo Restaurants
Diplomatic Language Services Migrates 12,000 Historical HR Documents
What happens when a global-focused language training organization suddenly risks losing access to years of critical HR files? That was the challenge facing Diplomatic Language Services (DLS), which provides language and cultural training for government, military, and business clients. With their move off Paycom’s platform, thousands of employee records were in danger of becoming inaccessible leaving the HR team in a M.E.S.S (Manual Efforts & SpreadSheets). TAP Innovations stepped in with its secure Historical Document Migration Solution™. We automated the migration of 12,000 employee files including W2s, W4s, I9s, contracts, and personnel records into Paycor. Active employee documents were uploaded directly into Paycor folders using employee identifiers, while terminated employee records were securely stored in Azure. This ensured legal compliance, eliminated manual efforts, and safeguarded sensitive information. “Working with TAP has been great. The project management, organization, and clear explanations made a huge difference.” - HR Director, Diplomatic Language Services
VisionWeb Integrates Medical Insurance with Practice Management System
Picture yourself dealing with hundreds of medical claims across nine regions and nearly eight hundred locations. VisionWeb, a major player in the optical and healthcare space, wanted to reduce manual effort tied to insurance processing. Their existing process required staff to move claim data between multiple platforms like Electronic Medical Record Systems (EMRs), Practice Management Systems, and Insurance portals. Insurance claim processing involved repetitive tasks that slowed operations, caused delays in patient billing, and left room for human error. Like many businesses in healthcare, VisionWeb needed a way to scale faster, reduce workload, and improve accuracy. TAP fixed that. TAP Innovations used Robotic Process Automation (RPA) to create a proof-of-concept bot that could handle claim intake and processing across systems such as VSP, Allscripts, and Aetna with efficiency and consistency. “The automation freed up time and improved accuracy across our claims process.” – CFO, VisionWeb
Fire Protection Services Company Completes Project Management System Discovery
Keeping people and property safe requires precision, reliability, and efficient execution. A regional fire protection services company specializing in system design, installation, and maintenance found its internal operations slowed by disconnected tools and manual workflows. With multiple systems supporting time tracking, accounting, and service management, teams were forced into repetitive data entry and workarounds that increased risk and reduced visibility. Leadership knew growth and compliance demanded a clearer operational foundation. TAP’s Project Management System Discovery provided that clarity. Through an on-site workshop using Lean and Six Sigma process improvement methods, TAP evaluated the organization’s current state across people, process, information, and technology. The collaborative engagement identified bottlenecks, surfaced quick wins, and delivered a structured roadmap to guide future system decisions. "TAP brought structure to our decision making. Their discovery gave us visibility into what was slowing us down and clarity on how to move forward." - Vice President, fire protection services company
Community Nonprofit Migrates 2,585 Historical HR Documents
For nonprofits focused on advocacy and community development, time spent on paperwork is time taken away from serving people. That was the challenge for a New York based community nonprofit dedicated to advancing social justice and economic opportunity. Their HR team needed to migrate 2,585 historical records including W2s, W4s, I-9s, personnel files, and agreements into Paylocity, but the process was too complex and time intensive to manage manually. The team was buried in a M.E.S.S (Manual Efforts & SpreadSheets), where every document move drained limited resources. With compliance requirements and sensitive employee data at stake, efficiency and security were critical. TAP Innovations introduced its proprietary Historical Document Migration Solution™. Using smart workflows, TAP automated the secure transfer of every file, eliminating inefficiencies and ensuring accuracy. The HR team regained confidence in their records while reclaiming time for mission driven work. "The project ran smoothly, and we are glad to have our records where they belong." - VP Sales, community nonprofit organization
Donatos Pizzeria Integrates Paycor with Aloha
With over 1,300 employees and nearly 340 locations across 21 states, Donatos Pizzeria is famous for its edge-to-edge toppings and signature quality. Yet behind the ovens, the leadership team lacked a clear, consistent way to access and analyze staffing data across the company. Manually pulling reports from Paycor to track associate headcount and store performance was time-consuming and error-prone. Donatos needed visibility into how each store stacked up against staffing goals and how to adjust those goals over time. TAP Innovations fixed that. We built a custom report integration that automatically pulls and transforms Paycor data, sending Donatos a weekly report that highlights real performance insights by store, title, and district. “I appreciate all of your work on this.” – Chief People Officer, Donatos Pizzeria
Alternative Home Care Specialists Integrates LaSRS with Viventium
Providing quality in home care across Louisiana requires accuracy, compliance, and efficient payroll operations. Alternative Home Care Specialists supports patients through skilled nursing and personal care services while managing a workforce whose time and hours are recorded in the Louisiana Services Reporting System (LaSRS). That data is then required for payroll processing in their Viventium HR system. Manually retrieving and formatting daily employee hours from LaSRS created delays and added stress to payroll cycles. TAP Innovations stepped in to automate the process, delivering a streamlined integration that removed manual effort and improved payroll reliability. “TAP automated our LaSRS to Viventium time transfer, and payroll is now faster, cleaner, and far less stressful.” - AHCS HR Operations Manager
Lighthouse Finds Consulting Staffing Solution
When an organization’s mission is as impactful as Lighthouse’s, operational delays can affect the people who rely on its services most. Lighthouse, a Texas based nonprofit supporting individuals with vision impairment, needed specialized MS Dynamics GP expertise to keep critical projects moving and continue expanding its programs. TAP’s Global 'Gig Economy' People Model™ delivered flexible, fractional consulting support by providing an experienced MS Dynamics GP consultant who integrated seamlessly with Lighthouse’s team. This approach allowed Lighthouse to scale expertise as needed, collaborate in real time, and maintain momentum without the burden of permanent staffing. “TAP gave us the consultant we needed, exactly when we needed them, and helped us keep our projects moving forward without disruption.” - Lighthouse, CEO
Pediatrics Northwest Migrates 5,000 Historical HR Documents
When your organization is dedicated to children’s health, the last thing you want is to spend precious hours buried in old HR files. That was the challenge for Pediatrics Northwest. Their team was preparing to leave ADP for Paycor, but thousands of employee documents risked being locked away in the old system. The result? A M.E.S.S (Manual Efforts & SpreadSheets) of wasted time and compliance concerns. TAP Innovations stepped in with its proprietary and secure Historical Document Migration Solution™, automating the extraction and migration of W2s, W4s, I-9s, personnel files, and agreements. This solution kept sensitive data protected, eliminated manual work, and ensured HR staff could stay focused on supporting their people instead of shuffling paperwork. “TAP helped us save time, reduce errors, and gave us confidence in our data migration.” – Director of Human Resources, Pediatrics Northwest
CoLiant Solutions Tracks Time with Time Tracking Application
Imagine this: crews are on the job, hours are piling up, and yet the billing team struggles to keep everything accurate and timely. That scenario can create real headaches in construction, where every minute counts. CoLiant Solutions, a trusted IT consulting and managed services firm, recognized this issue firsthand. Operating across more than five states, they needed a way to capture time efficiently and ensure seamless integration with their Sage application. That is where TAP’s Custom App™ delivered results. By aligning technology to the realities of project work, TAP provided a streamlined system that improved tracking and job data flow. The impact was clear: billing became accurate, workflows ran smoother, and client confidence grew. “TAP’s team delivered a practical solution that brought measurable improvements to our invoicing and time management systems.” - CoLiant Solutions, CIO
Collinson Group Finds Technology Staffing Solution
When momentum spans continents, talent gaps cannot slow progress. Collinson Group, a global leader in customer benefits and loyalty programs, needed specialized cloud engineering support to keep critical infrastructure moving across its worldwide operations. With brands including Priority Pass, Lounge Key, Lounge Pass, and Airport Dimensions, Collinson operates across 12 major global hubs serving travel, banking, and retail customers. TAP delivered immediate support through TAP’s Global 'Gig Economy' People Model™, providing a highly skilled Cloud Engineer who onboarded quickly, adapted to complex processes, and collaborated seamlessly across time zones. “TAP’s people became part of our extended team, filling a critical skill gap at the exact moment we needed them most. Their ability to move quickly and deliver quality was unmatched.” - Collinson Group, Lorri Peterson
Eegee's Integrates Axonify with Always Food Safe
If there’s one thing every growing restaurant chain needs, it’s confidence that their staff is properly trained and certified. Eegee's, with 33 locations across Arizona, needed a smarter way to manage employee training and food safety certifications. Their HR and Learning Management workflows were bogged down by time-consuming manual steps that opened the door to human error. For a business serving freshly made subs and signature frozen fruit drinks, staying ahead of food safety compliance was crucial. Well, TAP Innovations fixed that. By integrating Eegee's Axonify platform with Always Food Safe, TAP built a custom automation that connected learning courses, employee demographics, and certification data using webhooks and API tools. “Very happy with all the results and looking forward to seeing us grow.” – Chief People Officer, Eegee's
Local Favorite Restaurants Group Integrates Paycor with Wisetail
In a multi brand restaurant environment, keeping people trained and ready is just as important as what is happening on the menu. Local Favorite Restaurants Group operates a diverse portfolio of well known restaurant concepts across Texas and Tennessee. With frequent staffing changes across 32 locations, their teams needed employee data to stay aligned between Paycor, their HR system, and Wisetail, their learning management platform. Manually coordinating updates between systems quickly became overwhelming and slowed onboarding and training efforts. TAP Innovations partnered with Local Favorite Restaurants Group to automate employee data movement from Paycor into Wisetail, ensuring training access stayed accurate and up to date. “It’s a relief knowing employee data syncs automatically and training access is always current.”- HR Director, Local Favorite Restaurants Group
PB&J Restaurants Inc Integrates Paycor with Aloha
Managing payroll, time tracking, and tip reporting across 15 busy restaurant locations is no small task. PB&J Restaurants Inc, known for beloved brands like Burnt End BBQ, Yaya's Euro Bistro, Starbucks, and more, operates across Kansas, Missouri, Florida, and Washington DC. With over 400 employees and multiple brands under one umbrella, they were spending too much time syncing employee data between Paycor, Aloha, and Paradox. This type of juggling act is common in the hospitality industry, where onboarding, pay rates, and tips are always moving. But without reliable system integration, the results are data entry bottlenecks and payroll delays. TAP Innovations cleared the table. We delivered multiple custom-built integrations that sync employee and time data from system to system, helping PB&J Restaurants Inc reduce complexity and refocus on what they do best: delivering unforgettable dining experiences. “We are so happy with the go live! Thanks, TAP.” – COO, PB&J Restaurants Inc
Wincore Migrates 7,000 Historical HR Documents
What happens when thousands of critical employee files risk vanishing along with access to your old HR system? That was the challenge facing Wincore Windows Co LLC, a leading manufacturer of high-performance windows and doors. With Paycom access ending soon, their team faced an overwhelming M.E.S.S (Manual Efforts & SpreadSheets) if they tried to manually download and re-upload years of HR documents into Paycor one by one. TAP Innovations stepped in with its secure Historical Document Migration Solution™, automating the transfer of approximately 7,000 employee documents, including W2s, W4s, I9s, personnel files, and performance evaluations. TAP ensured that every file was correctly mapped to the right employee record, leveraging secure Azure storage and automated notifications for full visibility and compliance. “It was a good decision to bring TAP in on this project. No mistakes and a much easier process than what we were going to do.”- HR & Operations, Wincore
1st SOS Staffing Integrates Paycor Time with Paycor Pay Grid
Payroll deadlines were piling up, and 1st SOS Staffing knew they needed a smarter way to manage employee time tracking. With a workforce spanning across airports, hospitals, schools, and more in the Southeast region, their teams logged thousands of punch-ins and outs every week. Processing that data manually through Paycor’s systems introduced time delays and costly errors. The challenge was clear: blending regular pay, overtime pay, and variable rates across multiple entities without overloading the back office. TAP Innovations fixed that. We delivered a custom-built integration from Paycor Time to the Paycor Pay Grid, automating complex overtime calculations and removing manual entry from the equation. “Good work on going live.”– Principal Category Manager, 1st SOS Staffing
Janjer Enterprises Migrates 100,000 Historical HR Documents
Imagine preparing meals for thousands of guests while also trying to manage 100,000 employee documents by hand. For Janjer Enterprises, a foodservice leader behind brands like IHOP, Slapfish, and Popeye’s, the paperwork was piling up faster than the plates in a busy kitchen. Their HR team was overwhelmed by a M.E.S.S (Manual Efforts & SpreadSheets), with critical records such as W2s, W4s, I-9s, confidentiality agreements, and personnel files stuck in Paychex. Transitioning to Paycor meant these documents had to be migrated securely and efficiently without putting compliance or employee privacy at risk. TAP Innovations implemented its secure Historical Document Migration Solution™. Automating the transfer of 100,000 files from Paychex into Paycor employee profiles, TAP delivered speed, accuracy, and peace of mind, allowing HR to focus on supporting employees and fueling growth. “TAP made this migration seamless and stress-free, so we could keep our focus on people and service.”- Director of Human Resources, Janjer Enterprises
Stream Companies Migrates 14,085 Historical HR Documents
Marketing campaigns should be bold and creative not weighed down by old HR files. Yet Stream Companies, a leader in marketing and advertising solutions, found themselves buried under 14,085 historical employee documents. Their HR team faced a M.E.S.S (Manual Efforts & SpreadSheets), wasting time on manual downloads and risking compliance headaches. TAP Innovations introduced its proprietary and secure Historical Document Migration Solution™. TAP automated the transfer of W2s, W4s, i9s, payroll summaries, performance reviews, and other sensitive files from legacy client backups into Paycor. With accuracy, security, and speed, TAP eliminated manual effort, safeguarded employee data, and streamlined HR processes. “I appreciate your flexibility and kindness. You guys have been great, very understanding.” – Chief Financial Officer, Stream Companies
Unleashed Brands Integrates Paycor with Microsoft Azure Active Directory
Managing more than 2,600 employees across multiple franchise brands can be quite difficult. Unleashed Brands, the parent company of Urban Air and 5 other youth enrichment brands including The Little Gym and Snapology, needed a smarter way to manage user access. Their teams rely on accurate HR data to ensure employees have the right system access at the right time, but manual updates were creating bottlenecks and security risks. TAP Innovations fixed that by building an integration that keeps Paycor employee records in sync with Microsoft Azure Active Directory in real time. The result was a secure, automated workflow that removed duplicate work and reduced access errors. “Now our teams are free to focus on operations instead of tracking down security access issues.”- HR Manager, Unleashed Brands
MGA Homecare Advances with Automated HR Reporting & Analytics
Every month, MGA Homecare and its affiliates faced the challenge of juggling thirty separate payroll reports while serving patients across AZ, CO, TX, and CA. With over 1000 employees providing healthcare, therapy, and behavioral services, these reporting inefficiencies created a M.E.S.S (Manual Efforts & SpreadSheets). Instead of enabling quick decisions, the reports slowed analysis and demanded time that could have been spent improving patient care. Through a secure and phased partnership, TAP’s Reporting & Analytics Solution™ brought MGA clarity and speed. By consolidating reports, automating updates, and providing real-time insights, leadership could finally focus on care delivery instead of data chaos. “TAP made a meaningful impact on our operations. We went from struggling with manual reports to having clear, consolidated dashboards that drive our decisions daily.” – CFO, MGA Homecare
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