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About Us

Learn more about TAP’s History, Team and how to get in touch with us.


John Ragsdale, Founder and CEO of TAP Innovations has always had a knack for process improvement and automation. Building applications is second-nature, and with an engineering degree and a CIO career spanning 25+ years, John put his passion to work as he created customized solutions to make information more accessible in such a way that is also more efficient.

As John traversed the healthcare, financial, and aerospace industries, he leveraged current technology for automation and expanded product capabilities to include web and mobile rendering software languages. John and his teams found that robust and scalable solutions were valuable to other company departments who struggled with manual processes and lack collaborative data sharing.

With a base set of digital tools and solutions, custom integrations, data solutions and apps were quick, easy, and cost-effective to build. With each solution he designed he added more reusable functions, features, and modules, and in 2017 TAP Innovations was officially formed to help organizations of all sizes, across all industries, digitally transform and achieve real business success.

TAP has been recognized for its solutions and growth as seen below.

Vast IT and product development knowledge means our team and our technology can identify manual and spreadsheet-intensive processes, as well as non-integrated systems, and implement out-of-the-box solutions so that teams can collaborate in real-time and actionable information can be shared and trusted across an enterprise and organizations can win and grow. All to implement our Vision ‘To Make the World More Efficient by Eliminating One MESS at a Time.’

Discover how our leadership and rich history have shaped cutting-edge solutions.


John Ragsdale

Founder & CEO

For 25 years John has provided technology leadership and developed vision and strategic plans to help organizations deliver large-scale project solutions. This vast experience infusing efficiencies into daily workflows drove John to create TAP Innovations so anyone can benefit from better data and process management for their staff, customers and partners. John’s experience spans multiple industries including healthcare organizations and providers, aerospace and more.

Most recently, John led IT teams and projects for USEye, where his leadership enabled streamlined onboarding for new eyecare practice partners joining the USEye brand. John has also led information and technology transformations for several multi-site, multi-state and diverse healthcare organizations including Eye Care Services Partners, Senior Care Centers, StratiFi Health/multi-specialty and pharmacy services, Catalyst Health Network ACO, Stericycle Communication Solutions and the Louisiana Department of Health and Hospitals.

He received his BS in Industrial Engineering from Louisiana State University and currently resides in the Dallas/Fort Worth area with his family. Follow John on social media @JohnOnIT for industry updates, IT conversations and more!

Listen Now

Hear John discuss IT experience and his path to a business entrepreneur.

Rimond Allam

Chief Architect & Co-Founder

For more than 20 years, Rimond has accelerated product launches, developed world-class applications and implemented technology solutions for customers across the globe. His focus on transforming IT services through innovative, strategic and large-scale affordable solutions has spanned the healthcare industry and other technology organizations including his most recent work as President, Allruva Technology Services, Inc.

Rimond co-founded TAP Innovations and brings his wide-ranging and effective leadership that includes IT enterprise architecture, data governance, data warehousing, project management, and IT service management excellence expertise.

Rimond received his bachelors degree in computer science from Mysore University in India. He is a licensed Microsoft Certified Solution Developer and a Project Program Management Professional (PMP) currently residing in the Dallas/Fort Worth area.

Clint Boeglin

Vice President of Sales, Partner

Clint is a high-energy professional possessing exceptional interpersonal, communication, and relationship-building skills. He has a demonstrated ability to quickly produce results through rapid learning, team building, and a fundamental commitment to customer service. In his career, Clint has worked in many areas of business including management, marketing, sales, accounting, operations, and budgeting.  He has over 8 years of IT experience and is excited to bring his background and passion to TAP Innovations!

John Hornbeck

Chief Financial Officer

Senior level executive with extensive hands-on experience in financial management, business leadership and working with Private Equity, Board of Directors, Banks, Attorneys and Insurance Providers.
A certified public accountant with an established record of success in business strategy, capital raising, forecasting and analysis, cash management and accounting operations. Effectively partner with operational and business development leadership to accomplish organizational goals.

Tayla Williams

Office Manager

Tayla manages the day-to-day business operations of TAP Innovations. She supports each global employee or resource through onboarding, training and other assistance as needed, in addition to executive leadership administrative support and scheduling. She keeps things moving along in the office and afar. She is always happy to help and you’ll notice her positive energy from the get-go!

Tayla received her Associates and Bachelors of Business Administration Degree from Texas College.

Advisory Board

Mack Akhani


Mack is highly driven, innovative and experienced solutions-oriented leader, passionate about serving, developing and executing strategic plans that inspire value-driven decision making to improve and enhance business outcomes. He is a trusted leadership partner with a vast knowledge of business principles that provide expert guidance to understand business constraints, addressing complex business challenges.

Over the last 15 years Mack has technically contributed as a change management consultant performing various project roles namely – Business Analyst, Process Analyst , Data analysis, Project Management, Scrum Master, etc.. Mack has also held several middle management positions and had consulting assignments to provide value to many technology driven projects. Mack is invested in growth and development by coaching and assigning his team members maximizing their potential, inspired to have a clearly defined vision along with performance metrics that conducted business with professionalism.

Mack’s mission statement is “To improve organizational Efficiencies and Effectiveness, Exponentially” . Mack has a bachelor’s in Commerce and Economics from University of Mumbai with concentration in accounting and auditing. Mack also has a post bachelor diploma in Business Management with highest in Marketing Management.


Lean Six Sigma Black belt, Greenville Technical College, SC. (June 2018)

CSM – Certified Scrum Master, Scrum Alliance, ASPE-SDLC (May 2013)

PMP – Project Management Professional Certification, PMI (March 2013)

Sneha Akhani

Member Manager and TAP Advisor

Sneha is an experienced Senior Quality Assurance Analyst with a demonstrated history of working in the insurance industry. She is highly skilled in Oracle Database, Test Automation, Databases, .NET Framework, and C#.  Sneha has a tremendous work history as a quality assurance professional with a Master’s degree focused in Computer Science from University of Bridgeport. She brings tremendous value to TAP’s Advisory Board through her technical expertise in quality assurance and agile methodologies.

Chandra Amann


Chandra has over 20 years of customer experience focused work, including sales, onboarding, technical sales engineering, operations, and success management. Through her leadership and guidance, Chandra’s customers find where they can best and most readily achieve success through process improvement projects both large and small. Chandra’s broad experience (government, real estate, insurance, healthcare) and ability to leverage analytics has helped lead multiple M&A successes. Chandra remains focused on simplifying and integrating people and processes and is a Certified Scrum Master and Lean Six Sigma Greenbelt.

Sachin Garg


Sachin is an experienced IT leader with equally valued experience in both Technology and Management aspects of the IT Industry.

Sachin offers more than 18 years of experience in the IT industry, including 8 years of hands-on Development and Technology Leading experience and more than 10 years of Project Management, Business Analysis, and Program Management experience. Sachin has led and managed large IT Solutions in Finance, Travel, eCommerce, Insurance Marketing, and Data Analysis industries.

He is a certified Project Manager, Scrum Master and holds degrees of MBA in IT Systems and MCA (Master’s in Computer Applications Development).

Ej Hernandez


For over 20 years EJ has engaged and led high-performing IT infrastructure and operation teams to solve complex business challenges. His ability to bring structure, streamline efficiencies, and produce effective solutions has increased departmental and organizational production. He is successful in providing massive fiscal savings to the company bottom line.

Having spent the last several years in technical sales, EJ leverages his vast IT leadership experience combined with his sales background to improve workforce productivity. EJ has delivered solutions across a wide range of industries from global manufacturing, construction and software development to domestic financial and healthcare companies. He is excited to bring his passion, skills, and background to TAP innovations!

Manoj Mishra


High energy and process oriented Senior IT Leader with over 22 years of experience and global responsibility in IT Operations Management, Strategy, Transformation, IT Integration, Security, Planning, Budgeting, Governance, Project Management, Business Processes and Customer Support.

Strong believer of success through continuous improvement by constant review and control of processes. Always leveraged data behind decisions but did not ignore human aspects in order to achieve a high performing and long lasting culture.

Upheld constant high process orientation, uncompromising customer focus and developed a high potential global infrastructure organization. Deft in leading, managing and mentoring highly productive & motivated global cross-functional teams.

Rajiv Ramchandran

Funding / Advisor

Seasoned C-level executive with proven leadership and expertise in Financial Advisory, Business Development, International Business, Product Development, Global Operations, and Team Building.

Big picture thinker with ability to interface with C-level executives, Principals, Senior Bankers and Business Leaders across all levels of the enterprise. Deal sourcing expertise for emerging ventures across diverse industries for cross-border investment.

Executive leadership experience in areas of strategic management, C-level engagement, and program delivery. Strategic management expertise driving global consulting teams across US, LATAM and Asia.

Jayesh Thakkar


Jayesh is an experienced Senior Software Engineer with a demonstrated history of working in the computer software industry. Generating ideas, working with the small and large team as an individual contributor or leading and mentoring a team. Adjust to changing circumstance and willing to play multiple roles as needed as I am Mr. Gladwell’s Connector from “The Tipping Point” that is someone “with an extraordinary knack of (sic) making friends and acquaintances.” The Connectors are an elite group of people so expert in cultivating connections that they are the reason the rest of us are connected, too.

Tony Wilkins


As a results-oriented IT Leader, Tony has 20+ years of extensive experience and leadership managing the inter-relationship between various departments within highly complex organizational structures. He has a superior record of optimizing small to large scale, mission-critical projects on time while exceeding quality assurance expectations. Tony is recognized as a trusted, logistical resource experienced in the strategic detail planning, execution, and leadership of enterprise-wide technology initiatives, which support business goals, deliver continuous improvement, and enhance productivity levels.

Doug Winnie

Board Advisor

Doug is an award-winning certified executive & business coach, speaker, motivator, team strategist, and cash flow & profit expert with ActionCOACH. He adds substantial value to businesses through decreased costs and increased revenue, and has guided TAP Innovations through significant business growth. Doug uses innovative management and motivational techniques that pull from his past successes, experiences and continuous education!