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HWV Hospitality Integrates Paychex Flex Time with Paychex Payroll
Solution Description:
Calculating commissions, bonuses, and multi-state overtime manually is a full-time job, unless it’s automated. Highway West Vacations Hospitality, an award-winning hospitality management group, operates a portfolio of unique hotels and resorts across California and Oregon. With only 51 employees but multiple incentive pay structures and state-specific regulations, their team was buried in spreadsheets every payroll cycle.
Bonus cycles varied, state rules conflicted, and incentive pay tracking was inconsistent. These manual processes were slowing down HR and finance teams, creating unnecessary stress and risking errors in payroll.
TAP Innovations stepped in and automated the entire process. From overtime in New Hampshire to shift differentials in California, TAP connected Paychex Flex Time with Paychex Payroll using custom-built logic to calculate and deliver every category of additional pay.
“Great work on running two live test payrolls without any issue. We’re happy to go live with it.”
Watch TAP Innovation Solutions in action!
Challenge:
HWV Hospitality experienced complex and time-consuming payroll calculations due to a mix of custom incentives and varying state regulations. These are the key issues they faced:
- Manual calculation of bonuses, commissions, and shift differential pay
- Delays in payroll processing due to monthly and quarterly incentive schedules
- Risk of payroll errors from handling multi-state overtime rules
- Lack of visibility into automation errors or approval exceptions
TAP Innovations designed a seamless solution to simplify and automate these complex processes, improving both efficiency and accuracy in the payroll process.
Accounts: HWV Hospitality, Flying Flags RV Resort & Campground, Palm Canyon Hotel & RV Resort, Borrego Valley Inn, Sideways Inn, Flying Flags Avila Beach, The Vinland Hotel and Lounge, The Winston, Grand Lake Lodge, Kilauea Lodge and Restaurant, Purity Spring Resor
Website: www.highwaywestvacations.com
Number of Locations: 6
Number of Employees: 51
Industries: Hospitality, Lodging, Resort, Hotel, Campground, RV Resort
Solution
You could say TAP made the payroll process feel more like a vacation. By bringing together Paychex Flex Time and Paychex Payroll, TAP Innovations gave HWV a way to automatically track, calculate, and assign incentive pay without the stress.
Using our integration playbook and deep experience in hospitality workflows, we built a data bridge powered by logic that adapts to state rules, job codes, and performance metrics.
Results HWV is already seeing:
- Time savings from eliminating bonus and commission spreadsheets
- More accurate payroll with fewer manual overrides
- Peace of mind knowing every category of pay is now scheduled and system-verified
Now HWV can focus on enhancing guest experiences while TAP ensures every employee gets paid accurately and on time.
Click here to see how custom applications and integration can simplify complex payroll needs.
Digital Tools:
APIs, SSIS, C#, Python, Selenium, SQL Server, Web Services, App Service, Azure Functions, RPA, SFTP Servers/Clients
Integrated Systems
Categories: HCM
Brands: Paychex
