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Third-Party Services

Subprocessor
Disclosure

The categories of third-party services and subprocessors TAP Innovations, LLC engages to deliver FlowIQ and related Services, and how we manage them.

Last Updated: June 1, 2026

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TAP Innovations, LLC — Third-Party Services & Subprocessor Disclosure


This disclosure identifies the categories of third-party services and subprocessors that TAP Innovations, LLC engages to deliver the FlowIQ platform and related Services, and explains how we manage them.

10.1 Definitions


  • Subprocessor. A third party that processes personal data on our behalf in connection with the delivery of the Services.
  • Service Provider. A third party we use for business functions that may or may not involve processing of personal data on our behalf.

10.2 Primary Cloud Infrastructure


Microsoft Azure (Microsoft Corporation)
Cloud infrastructure, compute, storage, database, networking, identity, key management, security, and monitoring services used to host FlowIQ. Azure maintains ISO/IEC 27001/27017/27018, SOC 1/2/3, PCI DSS, HIPAA-eligible services, and FedRAMP authorization.

10.3 Categories of Subprocessors and Service Providers


  • Email and Transactional Communications. Delivery of account, security, and product notifications.
  • Customer Support Tools. Ticketing, helpdesk, knowledge base, and live chat.
  • Analytics and Product Telemetry. Application performance monitoring, error tracking, and product analytics.
  • Billing and Payment Processing. Subscription billing, payment processing, invoicing, and tax calculation under PCI DSS.
  • Identity and Authentication Providers. Federated SSO, MFA, and identity verification services.
  • Security Tooling. Vulnerability scanning, dependency analysis, secret detection, and endpoint protection.
  • Productivity and Collaboration. Internal tools used by our personnel to deliver and support the Services.
  • Marketing and CRM. Lead management, email marketing, and customer relationship management.

10.4 Subprocessor Selection and Oversight


  • Pre-engagement diligence on security, privacy, and operational practices.
  • Written contracts requiring confidentiality, data protection, and appropriate technical measures.
  • Ongoing oversight including review of certifications and incident notification obligations.

10.5 Updates to Subprocessors


We may add, remove, or replace subprocessors from time to time. Enterprise customers under a Data Processing Addendum may subscribe to receive prior notice of material changes.

10.6 Current Named List


A current named list of subprocessors is available upon request to customers who have signed
a Data Processing Addendum or a confidentiality agreement appropriate for the disclosure.

10.7 Customer Responsibilities


Customers are responsible for evaluating third-party services they choose to integrate with the
Services (for example, through APIs or marketplaces). Such third-party services are governed
by their own terms and privacy policies, and are not subprocessors of TAP Innovations unless
we have engaged them on your behalf.

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Questions About Our Subprocessors?

Contact us for a named subprocessor list or Data Processing Addendum inquiries.

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