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Freddy's Frozen Custard & Steakburgers Integrates Paycor with Brink
Solution Description:
Data headaches were on the menu, but TAP served the fix.
Freddy's Frozen Custard & Steakburgers, with 513 locations across 30 states, was managing employee data across multiple platforms, including Paycor and Brink. Their restaurant teams rely on accurate payroll and scheduling, but manual data entry made it a risky, error-prone process.
When duplicate work started draining productivity and causing delays in operations, Freddy’s needed more than just patchwork. They needed a better way to sync employee time punches and demographic data between their Human Resources platform and Point-of-Sale (POS) system.
Well, TAP fixed that. TAP Innovations built real-time and scheduled integrations that now automatically connect Paycor and Brink. From punch-in to payroll, everything flows.
“We owe your team and especially the devs BIG for this project.”
CFO, Freddy's Frozen Custard & Steakburgers
Watch TAP Innovation Solutions in action!
Challenge:
Freddy’s Frozen Custard & Steakburgers experienced data disconnects while trying to manage employee time and demographic records across two major systems. These are some of the challenges they encountered with their previous workflow:
- Manual entry between Paycor and Brink systems that led to errors in time tracking and payroll
- No live connection for onboarding, causing delays in syncing new hires
- Lack of notifications for integration failures created blind spots in daily operations
Accounts: Freddy's Frozen Custard & Steakburgers
Website: www.freddys.com
Number of Locations: 513
Number of Employees: 9800
Industries: Food & Beverage, Franchise, Restaurant, Fast Food
Solution
Cue the line, “Work smarter, not harder.”
TAP Innovations stepped in with its digital toolbox and integration expertise. By using technologies like Python and Azure Functions, TAP automated employee time tracking and new hire transfers between Brink and Paycor. The team set up smart alerts to keep stakeholders informed every time the data flows or hits a snag.
Here’s what Freddy’s is enjoying now:
- Daily and weekly employee time data synced directly to Paycor
- Instant delivery of new hire demographics to Brink
- Accurate earnings codes that reflect multi-location schedules
Freddy’s turned a multi-system M.E.S.S, or Manual Efforts and SpreadSheets, into a streamlined HR and Point-of-Sale (POS) powerhouse.
With over 9800 employees, that’s a lot of time saved, and a lot of frozen custard served without operational delays.
Go here to explore more wins like this: Click Here
Digital Tools:
APIs, SSIS, C#, Python, Selenium, SQL Server, Web Services, App Service, Azure Functions, RPA, SFTP Servers/Clients
Integrated Systems
Categories: HCM, POS
Brands: Paycor, Brink
