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Process automation to replace a manual onboarding and offboarding process and integrate the Human Resources (HCM) and IT ticketing systems. Eliminate personnel tracking through manual email, phone and message communication where teams were spending between 30-40 hours per week managing requests.
Number of Locations: 15
Number of Employees: 300
Industries: Healthcare, Senior Care, Home Care, Mergers & Acquisitions (M&A)
Employment status information from the Human Resources (HCM) system now has a direct feed into the IT ticketing system due to system integration. Process automation allows teams to better manage HIPAA and other critical personnel data without previous error-prone manual practices. System integration produced accuracy and efficiencies within the workflows of employee status management. Streamlined tracking of employees replaced individual tickets via manual input. The company reduced on-boarding and off-boarding time management to 2-5 hours due to process efficiency.
Categories: Custom App
Brands: Custom
C#, ASP MVC.net, SQL Server, APIs, SSIS, Azure Cloud Services, Multi-Tenant, Entity Framework, Microsoft Power BI, Microsoft SQL Server, SSIS, SQL Server Integration Services
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