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Custom Software Application and Portal for Government Social Services Discovery

Solution Description:

The Kickapoo Tribe of Oklahoma is a Tribal Government Organization. Assistance for members often comes from housing, scholarship opportunities, child welfare and job opportunities that are provided through tribal and federal programs. Managing member applications is currently manual and labor-intensive, and lacks technical efficiencies to enter, submit and track application statuses. In partnership with DigitalBlue Software, LLC, the Kickapoo Tribe of Oklahoma will launch a custom application to transition from paper-based processes to digital record keeping and electronic transmission of information.
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Challenge:

The Kickapoo Tribe of Oklahoma lacks a centralized and digital platform to manage tribal member information and enable access to their personal data and records. Submitting assistance applications for tribal and federal programs like Tribal General Assistance, Federal General Assistance, Low-Income Home Energy Assistance Programs and School Clothing Allowance Programs is manual, error-prone and time consuming. Transferring paper-based applications to an online platform will also create a digital space to engage tribal members, present community updates and improve access to critical local and federal information.

Accounts: DigitalBlue Software

Website: www.digitalbluesoftware.com

Number of Locations: 1

Number of Employees: 6

Industries: Information Technology, Consulting, CyberSecurity, Managed Services Provider, Channel Partner, Infrastructure, Security, Social Services, Tribal

Solution

TAP Innovations and DigitalBlue Software provided technical resources and digital tools to develop the Kickapoo Tribal Portal, a social services portal to help tribal members determine eligible services, apply for those services and track application status updates. The tribal portal brings efficiencies and peace-of-mind to the application process with real-time access to information. TAP Custom Application solutions will simplify the complex government application process for tribe members. The portal provides a centralized online location to engage the tribal community with news, updates and other relevant content for connecting members across the region.

  • Tribal community engagement
  • Member profiles and directories
  • Application tracking for Tribal General assistance (TGA), Federal General Assistance (FGA), Low- Income Home Energy Assistance Programs (LIHEAP), School Clothing Allowance Program
  • Reports and analytics
  • Administrative security and user controls
  • Payment and financial data tracking
  • Content and document uploads
  • Dashboards for social services
  • Onsite training and ongoing support

Integrated Systems

Categories: Web Application, Government Portal, Custom App

Brands: Custom

Digital Tools:

web APIs, C#, .Net 5.0, Angular 12, Azure PostgreSQL, Entity Framework, Azure DevOps, Twillio (SMS), Sendgrid (Email), SautinSoft

Digital Tools Related:

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