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DigitalBlue Software Upgrades To Government Services Web Portal
Solution Description:
Every organization reaches a point where outdated technology holds back progress. For DigitalBlue Software, the opportunity to innovate came with their partnership to support the Kickapoo Tribal Nation. DigitalBlue, based in Texas, has built its reputation on developing software solutions that drive operational efficiency and stronger customer engagement. Their mission aligned perfectly with the Nation’s goal to modernize its social services management. Replacing a legacy MS Access system required flexibility, scalability, and security that only a tailored solution could provide. TAP’s Custom App™ was implemented to elevate service delivery and access for Tribal Members. The collaboration delivered more than just technology, it restored confidence in how community members interact with essential resources. “This project gave us a powerful way to connect services and people effectively” - DigitalBlue Software, Founder & CEO
Watch TAP Innovation Solutions in action!
Challenge:
DigitalBlue Software experienced challenges that impacted service delivery and organizational efficiency:
- Outdated MS Access system limited staff productivity and reporting accuracy.
- Tribal Members had difficulty accessing information and applying for services online.
- Manual processes slowed down approvals and communication with applicants.
TAP Solved That! Our Custom App™ transformed workflows into a streamlined, digital experience.
Accounts: DigitalBlue Software, Kickapoo Tribe
Website: www.kickapootribeofoklahoma.com
Number of Locations: 5
Number of Employees: 220
Industries: Consulting, Information Technology, Infrastructure, Cybersecurity, Managed Services Provider
Solution
No more playing catch-up, everything now runs smoothly. With TAP’s Custom App™, the Nation and DigitalBlue unlocked new opportunities:
- Staff gained real-time dashboards and automated tools to manage requests.
- Members could research, register, and apply for assistance online with ease.
- Approvals, payments, and communication became faster and more transparent.
The solution created a trusted and modern portal for Tribal Members, ensuring services are accessible and efficient. Learn more about TAP’s Apps here.
Digital Tools:
Web APIs, C#, .Net 5.0, Angular 12, Azure PostgreSQL, Entity Framework, Azure DevOps, Twilio (SMS), SendGrid (Email), SautinSoft
Integrated Systems
Categories: Web Application, Government Portal, Custom App
Brands: Custom
