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Cinergy Advances with Automated HR Reporting & Analytics
Solution Description:
In the entertainment industry, every minute counts. For Cinergy Entertainment Group, which operates family-friendly cinemas, games, and dining across the Southwest, Midwest, and Southeast with nearly 800 employees, the pressure to balance customer service with internal operations was significant. Their reporting processes had become a tangled web of M.E.S.S (Manual Efforts & SpreadSheets), making it difficult to access timely labor and sales data. These delays caused leadership to make decisions without the real-time visibility they needed.
TAP’s Reporting & Analytics Solution™ brought clarity and simplicity by implementing phased improvements that provided secure, automated insights. Through a partnership-driven approach, Cinergy quickly gained real-time dashboards and smart workflows that improved operations and eliminated manual processes.
“Working with TAP Innovations was seamless. Their team understood our challenges and delivered a solution that helps our managers save time every day while improving decision-making across locations,” said the Director of HR at Cinergy.
Watch TAP Innovation Solutions in action!
Challenge:
Cinergy experienced reporting frustrations that slowed decisions and strained client communication:
- Sales and labor data reports were delayed, limiting operational agility.
- Manual processes led to inconsistent reporting and errors across multiple locations.
- Leadership lacked real-time visibility into labor costs and performance metrics.
- Employees spent excessive time compiling reports instead of focusing on customer experience.
TAP Innovations solved these challenges by automating reporting, ensuring accuracy, and delivering real-time data through our secure Reporting & Analytics Solution™. The result was faster insights, stronger client engagement, and an affordable path to improved productivity.
Accounts: Cinergy Entertainment Group, Cinergy Dine In Cinemas, Cinergy Cinemas, Cinergy Entertainment, Paycor
Website: www.cinergy.com
Number of Locations: 9
Number of Employees: 785
Industries: Entertainment, Cinema, Restaurant, Food & Beverage, Franchise, Theater
Solution
Popcorn may be the star of the show at Cinergy, but now their data shines just as bright. By eliminating manual reporting hassles, Cinergy gained meaningful wins that directly impact their business:
- Automated reporting and dashboards delivered insights in minutes, not hours.
- Improved accuracy and visibility empowered leadership to act with confidence.
- Streamlined workflows freed up staff to focus on guest satisfaction instead of spreadsheets.
Today, Cinergy can operate with clarity and agility, making faster decisions that benefit both their team and their guests.
Learn more about TAP’s Reporting & Analytics Solution here.
Digital Tools:
Microsoft Power BI, Microsoft SQL Server, SSIS, SQL Server Integration Services
Integrated Systems
Categories: HCM, Time Tracking, Reporting/Analytics
Brands: Paycor, Microsoft
