STRATEGIC PARTNERS
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Mailing Address
539 West Commerce Street, #249
Dallas, TX 75208
Office Address
6210 North Belt Line Road, Suite 150
Irving, TX 75063
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C2XCEL Leverages IT Expert for Data Summarization
Solution Description:
Does your company feel like it is stuck in a spreadsheet maze with no clear way out? That was the reality for C2XCEL, a TX-based telecommunications and IT consulting provider supporting 11 locations across the Southwest. Their commission data, stored in Excel files dating back to 2017, made it nearly impossible to generate consistent and timely reports. The volume of data and lack of structure created a M.E.S.S (Manual Efforts & SpreadSheets) that frustrated teams and slowed decisions.
TAP introduced a secure phased approach with TAP’s Reporting & Analytics Solution™ to streamline processes and create clarity. With automated summaries and real-time dashboards, the C2XCEL team gained access to actionable data that helped them serve clients and make informed decisions with confidence.
“TAP helped us turn complex spreadsheets into actionable insights. Their team was responsive, thorough, and focused on making our lives easier.”
- CEO/President, C2XCEL
Watch TAP Innovation Solutions in action!
Challenge:
C2XCEL experienced reporting frustrations that slowed decisions and strained client communication:
- Commission data was locked in outdated Excel formats that were hard to manage and share
- There was no standardized way to view agent performance or account details
- Manual tracking created accuracy concerns and data ownership confusion
- Slow reporting cycles reduced visibility and impacted timely decision making
TAP Innovations solved these challenges by automating reporting, ensuring accuracy, and delivering real-time data through our secure Reporting & Analytics Solution™. The result was faster insights, stronger client engagement, and an affordable path to improved productivity.
Accounts: C2XCEL
Website: www.c2xcel.com
Number of Locations: 4
Number of Employees: 11
Industries: Telecom, Information Technology, Cybersecurity, Consulting, Managed Services Provider
Solution
Spreadsheets should support your business not run it. Once C2XCEL stepped away from the spreadsheet grind they gained time and visibility across the board:
- Accessing five years of commission data now takes minutes instead of hours
- Reports are consistent and accurate with a streamlined data structure
- Leadership can evaluate agent performance and commissions with real-time insights
C2XCEL now operates with clarity and confidence backed by automated reporting that grows with their business.
Learn more about TAP’s Reporting & Analytics Solution here.
Digital Tools:
Microsoft Power BI, Microsoft SQL Server, SSIS, SQL Server Integration Services
Integrated Systems
Categories: Commission System, Reporting/Analytics
Brands: Microsoft Excel, Microsoft
