STRATEGIC PARTNERS
CONTACT
Mailing Address
539 West Commerce Street, #249
Dallas, TX 75208
Office Address
6210 North Belt Line Road, Suite 150
Irving, TX. 75063
Phone
Terms of Use | Security Policies | © 2023 TAP Innovations, LLC
Watch TAP Innovation Solutions in action!
User access controls to manage VoIP changes and customize individual location messages such as hours and contact information without ability to change global company settings. Comprehensive reporting automation on user access, changes and other metrics.
Number of Locations: 130
Number of Employees: 2700
Industries: Healthcare, Eye Care, Mergers & Acquisitions (M&A)
RPA functionality through TAP Digital Tools taps into the user profile and identifies where the user logs in from and enables screen pops for immediate data entry of changes. Then a button calls the robot based on clicks and the robot makes the changes for that location only. The robot is more precise than an individual user and is completed without IT or ticketing assistance. The current security and controls gap causes mistakes due to lack of security to limit access and capabilities based on user, and TAP Digital Tools closed the gap when the big system fell short. The current process to export and pull reports is manual, relying on team members to execute this task timely and accurately. The RPA functionality allows nightly or other customized time with data based on identified fields. This information is pulled automatically and sent to their data warehouse for retrieval.
Categories: UCaaS, VoIP
Brands: 8x8
Robotic Process Automation (RPA), RPA, Microsoft Power BI, Microsoft SQL Server, SSIS, SQL Server Integration Services
Inspired by our success stories? Witness how TAP Innovations can transform your business operations in a live demonstration. Dive deep into the capabilities and solutions that have driven success for countless businesses.
Schedule a Demo