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Official Contacts

Contact, Grievance &
Compliance Information

How to contact TAP Innovations, LLC for support, privacy, security, compliance matters, grievances, and law-enforcement requests — and how we respond.

Last Updated: June 1, 2026

help@tapinnov.com


TAP Innovations, LLC — Contact, Grievance & Compliance Information


This document explains how to contact TAP Innovations, LLC for support, sales, privacy and security inquiries, compliance matters, grievances, and law-enforcement requests, and how we respond.

6.1 Company Information



Legal Entity
TAP Innovations, LLC

Registered Address6210 North Belt Line Road, Suite 150
Irving, Texas 75063, USA
Contact EmailsSales: sales@tapinnov.com
Support/Privacy/Security: help@tapinnov.com

6.2 Privacy and Data Protection Requests


Requests relating to personal data — including access, correction, deletion, portability, restriction, objection, and opt-out of sale or sharing — may be submitted to the support contact above. When you submit a request, please include sufficient information to verify your identity and the relationship between you and the relevant data.

  • Acknowledgement: within 5 business days.
  • Substantive response:within 30 days, with extensions only where permitted by law and with appropriate noticey.
  • Authorized agents: California residents may use an authorized agent to submit requests with appropriate written authorization.

6.3 Grievance Procedure


If you believe we have not handled your data or your use of the Services appropriately, please submit a written grievance to the support contact above. A designated compliance officer will review and respond within a reasonable timeframe (generally within 15 business days).

  • Acknowledgement that the grievance has been received
  • Description of the steps we are taking to investigate.
  • A written response with findings and any remediation actions.

6.4 Regulatory and Law-Enforcement Requests

⚠️ We respond to lawful requests from competent authorities. Where permitted, we will notify the affected customer before producing Customer Data, unless prohibited by law or the request involves an imminent risk of harm. We require valid legal process and review each request for sufficiency, scope, and proportionality.

6.5 Reporting Security Issues


Suspected security issues, vulnerabilities, or incidents should be reported promptly to Help@tapinnov.com. We welcome reports from security researchers; please describe the issue, steps to reproduce, and any supporting evidence.

6.6 Compliance Officer


Our designated compliance contact may be reached through the support email above. Enterprise customers may request a named contact under a Master Services Agreement.

GET IN TOUCH

Contact the TAP Legal & Security Team

Reach out for any questions about our policies, your data rights, or to report a security concern.

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