These Terms form a binding agreement governing your access to and use of tapinnov.com, FlowIQ, our APIs, and all related products and services.
TAP Innovations, LLC — Terms of Service
These Terms of Service (“Terms”) form a binding agreement between you and TAP Innovations, LLC (“TAP Innovations,” “we,” “our,” or “us”) and govern your access to and use of the TAP Innovations, LLC website, the FlowIQ software-as-a-service platform, our APIs, mobile and desktop applications, professional services, documentation, and any related products (collectively, the “Services”). They are designed to be fair, predictable, and consistent with industry norms for modern SaaS providers.
By accessing or using https://tapinnov.com/, by creating a FlowIQ account, by clicking “I agree,” or by otherwise using the Services, you confirm that you have read, understood, and accept these Terms. If you do not agree, you may not access or use the Services.
If you are accepting these Terms on behalf of an organization, you represent that you are duly authorized to bind that organization, and the term “you” refers to that organization.
Where you and TAP Innovations, LLC have signed a separate Master Services Agreement, Order Form, or written contract (a “Negotiated Agreement”), the Negotiated Agreement controls in case of conflict and these Terms apply to the extent they are not inconsistent.
You must be at least 18 years old, legally capable of forming a binding contract under applicable law, and not prohibited from receiving the Services under U.S. export laws or sanctions programs. The Services are designed for business and professional use; consumer use is not the intended scope.
To access most features, you must create an account. You agree to provide accurate, current, and complete information, to keep it updated, and to maintain the confidentiality of your account credentials. You are responsible for all activity that occurs under your account, except to the extent caused by our negligence.
You agree to enable multi-factor authentication where offered and to promptly notify us of any unauthorized access, lost credentials, or suspected compromise.
Access to FlowIQ and certain Services may require a paid subscription. Fees, the subscription term, renewal terms, payment cadence, and any usage-based metering are described in the applicable Order Form, Statement of Work, online subscription page, or Negotiated Agreement.
You retain all right, title, and interest in the data, content, files, and configurations you submit to the Services (“Customer Data”). You grant us a limited, non-exclusive, worldwide license to host, process, transmit, display, and back up Customer Data solely to provide, secure, and improve the Services.
Our processing of personal data is further governed by our Security & Data Protection Policy and, where applicable, a separate Data Processing Addendum aligned with the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA/CPRA).
Your use of the Services is subject to the Acceptable Use Policy (Section 4 of this package), which is incorporated by reference into these Terms.
We work to make the Services available on a continuous basis. FlowIQ is hosted on Microsoft Azure cloud infrastructure with industry-standard redundancy. Service-level targets are described in the Service Level & Support Policy.
We may make changes, enhancements, or deprecations to the Services from time to time; we will not make changes that materially degrade core functionality during an active subscription term without reasonable notice.
Features identified as “beta,” “preview,” “evaluation,” or “early access” are made available “as is,” may be modified or discontinued, and are excluded from any service-level commitments and from indemnities, unless we state otherwise in writing.
All right, title, and interest in the Services and in any improvements, derivative works, ideas, suggestions, or feedback related to them, remain with TAP Innovations, LLC or its licensors. No rights are granted to you by implication, estoppel, or otherwise except as expressly set forth in these Terms or a Negotiated Agreement. The Intellectual Property Policy (Section 9) contains additional detail.
Each party may receive information that is non-public and that should reasonably be considered confidential (“Confidential Information”). The receiving party will protect such information with at least reasonable care and use it solely to perform under these Terms. Customer Data is treated as your confidential information. See the Confidentiality & Non-Disclosure Statement (Section 11).
These Terms remain in effect for the duration of your subscription or use of the Services. Either party may terminate as described in the applicable Order Form or Negotiated Agreement, or for material breach not cured within 30 days of written notice.
We may suspend access for security incidents, non-payment, or material violations of the Acceptable Use Policy, providing notice where lawful and reasonable.
On termination, your right to use the Services ends. We will follow our Data Retention & Deletion Policy (Section 7) for export and deletion of Customer Data.
Except as expressly stated in a Negotiated Agreement, the Services are provided “as is” and “as available,” and our liability is limited as set out in the Disclaimer & Limitation of Liability (Section 5).
Each party will defend and indemnify the other against third-party claims to the extent caused by: (a) the indemnifying party’s breach of these Terms, (b) violation of applicable law, or (c) infringement of intellectual property rights.
The indemnified party must promptly notify the indemnifying party, allow it to control the defense (without settling claims that admit liability without consent), and reasonably cooperate.
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of laws principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
The parties agree to the exclusive jurisdiction of state and federal courts located in Dallas County, Texas, and waive any objection to venue. Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidentiality.
Legal notices to TAP Innovations, LLC should be sent to help@tapinnov.com and to 6210 North Belt Line Road, Suite 150, Irving, Texas 75063, USA.
You consent to receive electronic communications from us about your account and the Services. Notices to you may be delivered via the Services, the email address on file, or by other reasonable means.
We may update these Terms from time to time. Material changes will be communicated through the Services, the website, or by email to the registered account contact, at least 30 days before the effective date where reasonably practicable. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.
If any provision is held unenforceable, the remaining provisions will continue in effect. No waiver is effective unless in writing. Neither party may assign these Terms without the other’s consent, except to a successor in connection with a merger or sale of substantially all assets.
These Terms, together with referenced policies and any Negotiated Agreement, are the entire agreement between the parties on this subject.
Reach out for any questions about our Terms of Service or legal agreements.
Mailing Address
539 West Commerce Street, #249
Dallas, TX 75208
Office Address
6210 North Belt Line Road, Suite 150
Irving, TX 75063
Phone
