A Better Way to Manage Insurance Claims and Eliminate Excel Spreadsheets

A financial system deployed across a large healthcare organization was not the primary source of recordkeeping amongst finance teams who worked with health insurers to manage claims and payments. Heavy reliance on Excel spreadsheets caused miscommunications, claims rework and often delayed payments with contracted health insurers. In addition to the inefficient claims management processes, global financial metrics were unavailable due to spreadsheet volume, version control and lack of data access.

Company Growth Relied on the Ability to Scale Business Systems Quickly

For one financial services organization, company growth relied on the ability to scale business systems quickly to an extended team of advisors. Replacing Excel spreadsheets from current workflows with customized screens is opening data silos and provides a centralized database for cross-country collaboration and real-time information access. Onboarding of new advisors is possible thanks to the business efficiencies gained from the TAP Innovations platform.